Poor service, empty promises, and very high bills

<p>A contract was taken on the 23 September 2016 at R269. Beginning of October we received a bill of R999,99. When we queried the bill we didn't get any understandable answers. We were then told someone will call us till today no one called. The money was paid R999,99 on the 25 October 2016. Today we get another bill of R1068,00 mind you the contract we took was for R269 + a existing contract of R199 both contracts are not on a open line and we did not ask for any additional service. This is frustrating to the point where I want to cancel the contract and just pay the penalty coz R1000 every month for what. I must just take a iphone 7 with another service provider coz clearly I have R1000 to spend on a phone every month.</p> <p> </p>