Poor Service

Hi There, Here I am again, bought a sim and ricad it, was told to contact your call center for a sim swop, only to find out that I was misled, should have done it in store.

Went to your website, spoke to Nompumelelo, who also told me they wont assist, and gave me the supervisor email, '***', sent the supervisor an email with read reciepts in the morning, Sup did not respond back, I need my number back and I am not willing to go to the store again, next stop, im drafting a complaint to ICASA, can you get your people to resolve my request as in yesterday.

Id: ***

ICCID NO: ***

1207 Broadway street Mamelodi Gardens

Please assist with a sim swop for number ***.

Acc was last loaded with R20 airtime, I bought 350mb data for two days And I believe my airtime balance was R23 Most dialled numbers are ***, ***,

Contact number ***