Poor Service

Telkom suspended my account because it was in arrears. When i called them i was advised that February email for price increases. they have been debiting the same amount since last year. Then i received a call from collections and was told that my account was handed and subscription is cancelled but i didn't entertain them because it was not suspended. on the 18/07/24 i received an sms from Telkom that my account is in arrears and suspended. How come it be on arrears of R744 if the Price increase from April and was paying R549, in addition why didn't they deduct the new amount, why do i have to request them to debit the new amount or why didn't they call me to remind be about the new prices.