Poor service disgusting and inconvenience

I took out the contract with Telkom sim only (package smartbroad 20gwireless which you receive 60g anytime and 60g nightsurf) R199 pm which was done at Sandton store on 26/06/21 which I was told it will be effective on the 1st of July. Only 20g was allocated and depleted on the 7th of July. I called the call center 081 180 and 10213 both confirmed 20g was allocated to my number *** I was referred to Telkom store which I visited Telkom park station and I was told to go to Sandton where I first took out my contracts. I’m working from home so now I need to go office while I’m waiting for Telkom to “investigate my case”. It’s the same inconvenience I received last month from the call center where I didn’t receive assistance and referred to store. I’m planning to cancel my contract as I’m prepared to pay R1500 for cancellation fee as I was told. Poor service from Telkom they only push the sale selling what is not on the brochure. My ID NO. ***. *** expect the next complain on tweeter and Facebook