Poor service delivery (Installations)

I decided to get ADSL for my house in March 2015. After visiting the Telkom shop in Secunda I ordered the service. <br> <br> My order was placed for installation and the first visit from Telkom was quick. After the technician arrived he said that there is no line installed and the order will be placed with that department. <br> <br> The guys getting the cable from the box to your house arrived and after a visual inspection I was told that there is not a draw wire and that they don't do draw wires and need to do it myself. After installing the draw wire I phoned Telkom to pull the wire(I could have done it myself by now) and terminate for home installation. <br> <br> The job was send to the home installation team after the wire was pulled to the house. On further inspection by the house team it was found that the guys that pulled the cable from the box to my house never terminated the cable. Now the guy that came to do the home installation cant complete his job because the ground team never did theirs. <br> <br> This has been going on for more than 2 months and I am now fed up with this going back and forth.<br> <br> Please can TELKOM WAKE UP!!!!