Poor Service Delivery for ADSL Line Problem

<p>A fault on my DSL line was reported on 27/10/2016.</p> <p>Afrihost determined that the line is out of sync, and logged an incident with Telkom to come and have a look at the line. To date, Telkom has STILL not addressed the problem, and I am unable to make use of the DSL line. This is 7 days later! Totally unacceptable service!</p> <p> </p> <p>I have reported other incidents and never had to wait this long for repairs to be done on the line. I require this to be addressed as a matter of urgency, as I also require the line for online courses/exams that I am busy with from home!</p>