LP
Logadasen P
1 reviews | Active since Sept 2013
24 Jan 2016, 17:36
Poor Service delivery and Support for the ADSL lin
I logged a call To call centre 10210 on the 21st of January 2016 of an issue where I'm not connecting to the Internet. They promised a tech will be dispatched. CALLED IN AGAIN ON THE 22ND AND THE 23RD TO ASK FOR HELP NONETHELESS NO TECHNICIAN ARRIVED. THE SAGA CONTINUES WITH NO ONE CALLING. HOW MANY TIMES MUST YOU CALL TELKOM FOR ASSISTANCE ROAD SORT MY INTERNET ISSUE OUT. MOST DEFINITELY A POOR REFLECTION ON HOW THEY OPERATE. DISGUSTED!!!!!!<br> <br>
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Telkom's replyOfficial
24 Jan 2016, 23:34Hello lenny.pillay,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM191978
Regards
Tumelo
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM191978
Regards
Tumelo
Telkom Social Media Team
Telkom's reply24 Jan 2016, 23:34
Official
Hello lenny.pillay,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM191978
Regards
Tumelo
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM191978
Regards
Tumelo
Telkom Social Media Team