Poor service delivery

<p>I have been having a contract with Telkom since 2015. It's only this year when they started acting up. I changed bank details and let them know, however they stopped debiting me and stopped sending me invoices . I inquired about this so many times but nothing was done. Now I am owing they sent my account to P&P Attorneys. I called the attorney this morning and we agreed that they will send me the account details and I will pay on the 21st. Now I have just received an sms threatening me that legal actions will be taken. I have never dealt with such incompetence in my life. I will never be a customer to Telkom ever. This makes me so angry </p>