Poor service delivery

<p>After waiting a month for my landline and adsl to be moved to my new home. After 2 weeks I had to log 2 faults of my landline being down completely and most of the time no internet. How long am I supposed to wait before this service that I pay for actually work??? I work from home and my income is dependent on my connectivity. I am not waiting another month for the line to be fixed! It never even worked properly after initial installation 2 weeks ago. Ref no: 81AWK280717. My line was installed 10 July and since been of more than on and no internet. If not fixed asap I am taking my service elsewhere and not paying for service not received. Please give this matter urgent attention. You obvously cannot phone me....MY LINE IS DEAD!!!!!!!!!!!!!!!!!...so please inbox me for my cell number and arrangements. My Ref number was also not sent to me as promised I had to go search for it online. We pay for service and do not get it and just have to sit and wait in line like puppets for whenever somebody might be available to come fix the line, that you pay for if it is working or not! No communication from Telkom whatsoever. I am losing income every day and they expect me to pay!</p>