wG
wendy G

1 reviews | Active since Jun 2013

20 Jun 2017, 10:47

poor service delivery

<p>on saturday 17 June i visited the telkom office at Chatsworth Centre , i waited over 25 mins to be attended to , there was no one on the floor assisting the clients , there were 3 staff on duty who didnt even take the time to acknowledge the clients waiting , during my 25 minute wait , the 3 staff members only saw the same 3 clients while others stood waiting . </p> <p>My main complaint is with regards to the indian male consultant who took over 25 minutes with his client and when he was finished he went to the back , got his lunch bag and car keys and walked straight past all those clients waiting without even greeting them or apologising to them when he was fully aware that they were standing there for so long , that kind of service is unacceptable as the barnch closes as 3pm and he left before the branch was closed . </p>

0
Replies (0)