Poor Service Delivery

<p>Further to my review posted in September, Hello Peter Escalation AI ********** / Cancellation Request, I still have not received any joy from Telkom regarding a refund request.</p> <p>We were very excited to purchase your product, but our experience has turned out very poorly. I'm writing to express my dissatisfaction with your services in hopes you can help remedy the situation.</p> <p> </p> <p>Zulfah</p> <p>Specialist: Social Media - Did respond and had mentioned that they have issued the cancellation order and backdated it to the original request. he reference numbers are as follows ********** 934 - ********** 01A and ********** 933 - 14****970A.</p> <p> </p> <p>However we have not received any refunds and Telkom is continously debiting our account and sending invoicing even after months of cancelation???</p> <p> </p> <p>I look forward to a positive response, as I feel this whole experienced goes way against our consumer rights.</p> <p> </p> <p>Dissatified client!!!</p> <p> </p> <p> </p>