Poor service delivery!!!

<p>My issue is still not resolved...someone phones you to help with the matter then tells to go to the branch and the branch tells you to phone 10210. Can someone just please sort out my **** account without me having to do anything!! I don't have the time to spend on calls or running to Canal Walk branch who is useless in sorting out problems! Train your staff properly!! More details of my initial complaint below! </p> <p> </p> <p>I have moved on the 1st of August and asked that my service be moved to the new address. Im still waiting! Nobody phones you to give you any updates either!!! Poor! Poor! Poor! I'm totally internet dependent so this is hugely frustrating! </p> <p> </p> <p>Probably the worst service in the Country! Who has the time to spend an hour on the phone these days when we are so busy? You hold on for half an hour just to be told you are at the wrong department then they attempt to transfer you and then you are cut off!!! then you have to phone in again!!! You go to the store and they tell you to phone 10210! Seriously?!</p> <p> </p> <p>Get your support and customer service up to standard please, its poor!</p> <p> </p> <p>I bought a laptop at your Canal Walk branch and im not gonna go through the long story and drama of what it took to eventually get it...Now that i finally have it they've gone and billed it incorrectly! They charged the full amount instead of monthly installments! Absolutely ****** rediculous! I obviously tried to sort it out via a call with no joy and i even went to the store who told me its better to call 10210. This is so rediculous its almost laughable!</p> <p> </p> <p>Can someone please sort out my account and phone me because i DO NOT have the time to spend holding on and listening to that rediculous Telkom jingle!</p>