BM
Bryan M
1 reviews | Active since Oct 2015
28 Oct 2015, 20:28
Poor service delivery
My landline was out of service from Monday the 19th October to date. The Internet went down on the 23rd October 2015, that is when I went to South gate Telkom office to report the faulty line and Internet. On Sunday the 25th I received a reference informing me that the matter is at with the Technicians.Today is the 28th of October but nothing has been done, this is unacceptable. Please help.
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Telkom's replyOfficial
28 Oct 2015, 23:39Hello briyo,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Telkom's reply28 Oct 2015, 23:39
Official
Hello briyo,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team