MO
Moniezia O
1 reviews | Active since Apr 2015
18 Jun 2015, 14:44
Poor Service Delivery
I recently ordered online an Ipad from Telkom. On 3 June 2015 the debit order was approved and only on 11 June 2015 did I receive the package. However, to my disappointment, the sim has still not been activated after numerous calls and confirmations from the call centre at Telkom. Every time I called I received a different feedback, with no success. No Management, Bad Supervising, Poor Service!<br> <br> Feedback from the call centre include, systems that are offline for the past few days. A Network Service Provider with days offline?
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Telkom's replyOfficial
18 Jun 2015, 15:10Hello Moniezia,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM118850.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM118850.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply18 Jun 2015, 15:10
Official
Hello Moniezia,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM118850.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM118850.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***