Poor service Delivery

good day!!<br> i was not willing to post on this website about my problem but after countless attempts at getting a technician to fix my internet problem Telkom SA sent a technician to my home yesterday by the name of Baldwin! <br> <br> he was extremely helpful in getting my internet back!!<br> <br> the main problem is that i am paying for a service where i am only getting 25% of the internet speeds promised! Baldwin proceeded to tell me that he will fix the problem and i will have roughly 3.7Mbps, i am currently sitting on about 1.1Mbps if I'm lucky!! <br> <br> i am tired of empty promises and the people from telkom providing false hope for everyone!!! <br> <br> Do they not understand that many people like myself are attempting to run our businesses from home??? <br> <br> please help!!!!!