Poor service delivery
Good day, I am a client of Telkom. I have been having poor service delivery with Telkom since November 2018, to date the issue has not been resolved.
My nightmare with the faulty & interrupted service with Telkom began on 29/11/2018 (Case No. ********** 9). It was resolved in a few days. The problem surfaced again on 07/12/2018, (Fault Ref number ********** 4) and was only resolved on 18/12/2018. The same problem has now surfaced again after 2 weeks on 04/01/2019 (Fault Ref number ********** 0). I am still waiting to my service to be restored.
This is a continuous problem that Telkom needs to resolve ASAP as I am paying for my services. My landline & internet services has been interrupted intermittently. Several call had been made to the call center & the only response that I receive is that my complaint is at the so called "Testing Center". Telkom, I am tired of this shoddy service, please sort this problem once & for all as my want this issue sorted out once & for all. Telkom please sort my Landline & Internet services.
