1 reviews | Active since Jan 2016
Poor service delivery
I went through the process of ordering wireless internet for Home. Gave all my personal details telephonically, got confirmation SMS’s references numbers, the works. Cancelled my other subscription. That was in November 2017. I have not received any device as yet. I have tried filling out online queries, twitter etc. No feedback as yet.
Any assistance or feedback will be appreciated. We rely heavily on our internet, especially for work.
Thank you.
Hi Samanthacoetzee
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi Samanthacoetzee
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,