AP
Aliandah P
1 reviews | Active since Sept 2020
30 Sept 2020, 09:45
Poor Service
High bill, my debit order was more than what it should have been, it was supposed to be R499 but it was R701.70. There was no communication as to why there is a increase on the subscription. I want to cancel this nonsense. Poor service. Please assist ASAP.
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Replies (3)AP
Aliandah P's updateReviewer Update
30 Sept 2020, 11:18I got a call from Teboho Mokoena, she was *********** and rude. She could not even resolve my problem instead she kept on insisting that I am liable for the extra amount.
AP
Aliandah P's update30 Sept 2020, 11:18
Reviewer Update
I got a call from Teboho Mokoena, she was *********** and rude. She could not even resolve my problem instead she kept on insisting that I am liable for the extra amount.
AP
Aliandah P's updateReviewer Update
30 Sept 2020, 11:41Then the consultant escalated the call to a supervisor, but what happened was so frustrating that supervisor hung up on me. I am so disappointed with Telkom Mobile, I regret taking that contract with them.
AP
Aliandah P's update30 Sept 2020, 11:41
Reviewer Update
Then the consultant escalated the call to a supervisor, but what happened was so frustrating that supervisor hung up on me. I am so disappointed with Telkom Mobile, I regret taking that contract with them.
AP
Aliandah P's updateReviewer Update
12 Oct 2020, 16:53@transunion @telkom I still didn't get any feedback thus far... I am annoyed by Telkom...each and every time you try every time you try and call the call center they hang up on you...????????
AP
Aliandah P's update12 Oct 2020, 16:53
Reviewer Update
@transunion @telkom I still didn't get any feedback thus far... I am annoyed by Telkom...each and every time you try every time you try and call the call center they hang up on you...????????