Poor service!

Last year November i reported a ***** case with Telkom and submitted all the relevant documents and as given a case number.

Nothing has bren done to assist me to this day and the contract is still open and active.

Each time i call I'm told about the matter being escalated to the back office that deals with ***** cases, but never got a single call back from any of these people.

My account is always debited and lastly my whole salary was debited ********ly.

Their call centre arr nothing but ******* and they not helpful in any way.

I don't even believe that they do have a ***** department.

My life is a living hell because i cannot get assistance no matter what i do.... I'm left to settle bank fees for a contract i have never app**** for.

It's been three months now, with no assistance and no feedback.

Telkom Montana Branch is just as useless because they don't even have time to follow up each time i go there I'm told i have to wait for feedback.

I pleaded with telkom to at least stop the debits and continue with the investigation and they can't even do that.

So far I have lost close to R14000. 00 because of they have failed to assist me.

But I'm not going to take this lying down.