Poor Service Consultanting

I have never been so disappointed in such a disgusting service. I have made payments to activate my my suspended line. I have been calling everyday with zero assistance. I have emailed my notification of payments over 3 times and even to consultants separately. The lack of response and assistance is appalling. I’m truly disappointed as to why I even renewed this contract. My reference is correct but they still will not allocate the payments Wow Telkom. Don’t render a service if consultants are not equipt to assist. I’ve spoken to over 15 consultants and ZERO assistance in over a week