Poor Service

I would have given them a zero. This has been the worst customer service ever. I ordered fibre for my parents more than 3 weeks ago. I have not received a single call or update from Telkom. I call and their consultants have the nerve to even hang up on me twice. Its yet another week with no fibre in our home. I'm going to twitter now to warn the masses. Rather go with Vodacom to save your self the heartache. Can a router take more than 3weeks???????. I asked them to give me the tracking number lastweek as the blamed the courier company for the delay, I called the courier guy and the said TELKOM DID NOT SEND THROUGH THE ROUTER. Hence there is no router. I took more than 3 days from work in order to receive the delivery, but it was a no show. Imagine After all that trouble you buy airtime again only to have a TELKOM CONSULTANT HANG UP ON YOU. LUCKY FOR ME I RECORD ALL MY CALLS. SO I HAVE ALL THE PROOF OF THIS PATHETIC SERVICE.