POOR SERVICE BY TELKOM

On Tuesday 14/02/23 I called the billing department at telkom to check my account since I haven’t been receiving any statements for the past 8 months, I was assisted by Emma. She told me that I have an outstanding balance which will be debited on the last day of this month, to my surprise the amount was debited the very next day with an additional amount which I had already paid! I’m soo disappointed with Telkom’s services!