Poor service by telkom

I'm sandile khumalo telkom customer for the past 5 years on contract (cellphone and router ) I'm very very disappointed with service I have recieved from telkom . Let me admit I was the one who was wrong on the first place where by I I transferred all my funds from savings account then debit order bounced back however I realised the mistake and called telkom that I have made fund available for them to debit .on the 2oth of june Telkom debited me R2000 doubling me the next month installment and my line was activated .on the 26th june telkom debited me R223.91 that was outstanding. May and june installments were paid in full there was no outstanding amount .today by 6:45 in the morning I have received email notifying me that my service will be suspended. By 8:35 today while iwas on the line with telkom consultant my service was suspended (locked) I dont have internet access and calls while my account was pains along time ago. .I'm very posted off with the way telkom operates. I just spoke to Angelo at 8:50 confirmaning that my account is up to date on payments . Can my line be activated with immediate effect as I used this line for work . Cell ***