Poor service by appointed courier partner(COURIER IT)

<p>After signing up for a telkom router contract i expected delivery on Wed(7 June 2017) i received and missed a call a from a number which i did not know at the time, which i later found out was from COURIERIT, they did not even border to leave message to alert me of the reason for the call. upon following up with them i asked if they were in possession of the anticipated parcel for delivery, i was told there is nothing on their record system, on thurs i received an sms confirming tracking number of the parcel, tracking message was that the parcel is due for delivery on Friday(9th) i called COURIERIT 3 times on friday trying to ascertain the delivery time range for friday as i would not be home after 1630, i could not get a definite answe, i even offered to come fetch the parcell from dispatch and my attempt was not successful. Today i receive a call from an operator saying their drivers are claiming to have not been able to get hold of me, except for the missed 08:06 call on Wed, I NEVER received any call from COURIERIT or anyone associated with them, and yet they lie in my face with **** failed attempts to call me which are delusional. Telkom you are as good as the business partners you ally yourself with, when a critical pillar of reaching your customers is as weak, *********** and not caring as COURIERIT, you are bound to suffer the wrath of angry customers and subsequent result of fewer people consuming your service. very dissapointed and angry at the non-service and lies by your partner Telkom.</p>