Poor Service, Breach of contract

<p>I mad an application for a Telekom LTE device which in itself was painless, but what has followed has been a nightmare from the Telkom side. Not only was there a back and forth in the initial approval which was eventually approved. The you guys were suppose to have come install an antenna in March. That was 7 days after I receive my device. But nothing till this day and that was 5 months ago, I find that Telkom is actually in breach of contract because I've tried evertthinpossible under the sun to get a resolution, but all I keep getting is that we will escalate via email to the networking department but I receive no phone call and I get nothing from you guys. I believe I have paid for service and I have not received that service, you have not held your end of the contract, I have an antenna collecting dust that you should have installed 5 months ago. I want my money back and you can keep it, but I also wanna be compensated now for the broken promise of a certain speed that hasn't been achieved as my antenna has not been installed and I am getting just relative speeds. </p> <p> </p> <p>I I would like a response and a timelous one at that as I have not been treated as valued as you guys make it seem.</p>