1 reviews | Active since Apr 2017
Poor Service beyond belief
<p>Where do i begin, first of all i contacted telkom via Facebook to request infomation regarding their LTE network. They told me that they would call me back and i provided them a number to call on. FOUR days went by with me messaging every day and sometimes twice a day. </p> <p> </p> <p>Then the games began, first your sales team informs me that i have LTE coverage, but not an uncapped package. Then they direct me to your support team, who tell me i do have LTE coverage for uncapped packages i just need to get a technician out to test the signal strength and make sure. I would need to go in to a Telkom store to do this though. Who know's why. Then i go to the store today and i get told that there is NO LTE coverage at all in my area???? She shows me the website that shows the coverage map, i told her i usedthe coveraage map website and it said i have LTE up to 90mb/s. She just said "well mine does not" i also told her that Telkom themselves said i do have coverage and she just said she does not know why they told me that.</p> <p> </p> <p>Please can someone from telkom answer me ang provide decent feedback and actually tell me what is going on with the LTE converage in my area.</p> <p> </p> <p> </p>
