Poor service at Telkom

Opened/requested for a contract with Telkom SA early October for fibre. Was told Telkom could assist with my request, but my area was covered by Vumatel.

Telkom sales rep made an internal request for Vumatel to come install fibre line at my place. Which would happen in 7 to 14 working days, which have long passed.

I keep following up and getting different stories. I'm considering trying out another service provider seeing that the service at Telkom is so poor. Should any debit order go off for service not received, I'll be reversing it!!!