Poor Service at Telkom

<p>Poor Service!! On the first of March i made an manual payment of R392.50 from my BF's acc paying February's bill...on the 25th of March you deducted double (for Feb & March) , i called your call centre they asked me to send a proof of payment and i sent it, they told me someone is gonna call me within 72 hours to confirm the banking details so you can refund me or they will allocate the funds for the following month...No one called