Poor service at Telkom

Pathetic service I got from Telkom. I app**** for a contract phone at Mall of Africa in October 2018 and I was told that the debit on my account will only go off in December. My account was not debited. Come January 2018 I called the call centre to find out why the account was not debited, they told me there were not enough funds in the account. Only to find out that they captured the wrong account number and incorrect debit date. I called them again to rectify this and they promised that it's sorted. Only for the line to be suspended and the account handed over for collection. I'm now expected to pay for hand over fees and outstanding payments for the incompetence of their consultant. The service is pathetic and I don't wish for anyone to do business with them.