Poor service and worse excuses.

<p>My ADSL line has been faulty since November of 2015. There is a connection issue somewhere on the line. I used to have good Quality of connection, but since 2015 every time it rains, the connection deteriorates in quality. There is a persistent noise on the analogue line. </p> <p>Recently 20 Mbs became available in our area. I upgraded to 20 Mbs but it has rained for three days, so our connection has once again deteriorated. The noise on the line is more pronounced. A Telkom technician says that there is a KNOWN fault on the line which has gone unattended to for more than a year.</p> <p>A short while ago my line was reduced from 20 Mbs to 10Mbs because I am too far from the exchange. The utter nonsense as the line functioned for several days. The line quality is bad because the line has NEVER been fixed.</p> <p>I am so sick of the “service” from Telkom.</p>