Poor service and worse Customer service

So i had an ADSL 10 MB uncapped line installed by telkom in october 2017. I was not at home when the technician installed the line and he called me and asked me where to install the line. I explained to him and he then decided he's going to put it on the complete opposite size of the house. So i get home that evening and i see that he installed the line in the wrong place and apart from that he broke an antique writing desk, all the feel were off and one is completely missing. I was furious as that is irreplacable. I laid a compliants with telkom and email them and i have still not had a response regarding this. I went to a telkom direct stort and got my sommer card and LIT box that is part of the contact. One again complaining at the stort about the **** service and that my complaint has not been deal with. They advised me the address on the system is different from what they asked me to confirm and I requested for them to please correct this immediately. So my first bill comes and they have my ex-fiance's address as mine after I entered my own address on application and asked them to change it in store. So it's a bit more than the agree monthly around of the contract and I'm not too worried as it was a bit longer than a month. I note the payment date for the amount is on the 27th after my requested date was the 1st due to the fact that I only get paid the last day of the month and thought it might just be a typing error. So I wait patiently for the debit ordered to go off on the 1st December 2017 and by the 5th it still hadn't gone off so I phone telkom and ask them what's up? A very rude consultant then told me no as it is the 1st payment to go off there is no debit ordered for it and I have to pay it manually. I don't mind paying manually but then tell me for heaven's sakes. So I receive my new Invoice for December 2017 and it's almost R3000. I one again called telkom and asked them what the hell is going on. So i was told i am charge for a 3 month LIT box subscription. Furious as a MF I told the consultant where to get off and that this is supposed to be part of my package. She then confirm no this was loads incorrectly in the store I went to and corrected the Invoice telling me the only amount outstanding is now R813, still R14 more than my contact and she can't tell me why but I am more relaxed. I then receive a messaged from telkom rekening me that the amount of almost R3000 will be deducted from my account on the 27TH December 2017. You idiots I told you I only get paid on the last day of the month! So I call telkom again and a very rude consultant starts helping me and i dropped the call on her ear. Later that day I called again and spoke to a very nice and helpful lady and asked her what is going on. She confirmed with me one again, a week before the 27th, that the amount deductable is only showing as R813. I thank her and end the call as I have confirmed the amount that will be deducted. So the 27th December 2017 telkom deducts R2000 from my account. As you can imagine I am furious and fuming, so i get on the phone with them again. Spoke to a very nice consultant again and advised her i have been having **** with telkom since day one and she apologises for the experience and the company and confirm she will lodhe a refund request. So this week only I receiced a call from telkom about my refund request and the person who called tell me no they can only refund me in 7 working days and only R300+- as I am in credit for January now as the Invoice already went out for the month so I flip my lid and I tell this woman that the month better be in my account with 48hours and the full R1200 they deducted in excess. She tells me to hold and she speak to her management, confirmation that the funksie will be paid with 48hours but I have to still pay 27th Jan as this will now be die then. I one again tell the person I CANNOT PAY ON THE 27TH AS I ONLY GET PAID ON THE LAST FREAKING DAY OF THE MONTH and she advised she will have the date changed. In addition I also said they should cancel any debietorders ordered and I will pay the month myself. So we'll see on the 27th and the 1st what happens. I was out all day today and I just got home at about 18:00. As I walk into my house I almost choke myself as the call that was installed by the technician that didn't listen to me in the first place and broke my antiques did a **** jou in installed the cable and now I have a fine hanging accross my livingroom doorway. I would never in my life recommend telkom to ANYONE, NOT EVEN MY WORST ENEMY. You are disgusting and your service is non-existant