1 reviews | Active since Aug 2016
Poor service and updates.
In the beginning of January I did an online application for a 4MB Telkom line. and the special which included a wifi extender and LTI box. On 11 January I phoned Telkom, they gave an order number - approved my application and said everything is in order, the technical personnel will contact me. Today after I still haven't heard anything from them I phoned again. Apparently I cannot get a 4MB line where I reside - there are no Telkom connections in my area. Nevermind that I had one a few years ago - so there is. Apparently a technician went out the 20th of January and thats that. No update, NOTHING. But my area does have connections!! I app**** and was approved in the beginning of January, when the special for January was still available!!! Nobody gives any feedback or contact me?! I have had other internet providers in the past - so there is DEFINITELY connection points.
Good Day
This response serves as confirmation that your query has been received. Please be assured that we will task fulfilment department to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Your social media reference number: AI***
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
This response serves as confirmation that your query has been received. Please be assured that we will task fulfilment department to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Your social media reference number: AI***
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Hi Meraai86,
Dispute *** has been logged for the rental credit of the data account. Credit Management will arrange within 7-14 working days.
The ADSL order has also been cancelled due to no ADSL ports available in the area. We do apologise for this inconvenience.
Regards
Rafeeqah,
Telkom Social Media Team
Best regards,
Hi Meraai86,
Dispute *** has been logged for the rental credit of the data account. Credit Management will arrange within 7-14 working days.
The ADSL order has also been cancelled due to no ADSL ports available in the area. We do apologise for this inconvenience.
Regards
Rafeeqah,
Telkom Social Media Team
Best regards,
Hi Meraai86,
Dispute *** has been logged for the rental credit of the data account. Credit Management will arrange within 7-14 working days.
The ADSL order has also been cancelled due to no ADSL ports available in the area. We do apologise for this inconvenience.
Regards
Rafeeqah,
Telkom Social Media Team
Best regards,
Hi Meraai86,
Dispute *** has been logged for the rental credit of the data account. Credit Management will arrange within 7-14 working days.
The ADSL order has also been cancelled due to no ADSL ports available in the area. We do apologise for this inconvenience.
Regards
Rafeeqah,
Telkom Social Media Team
Best regards,