SD
Sybu D

1 reviews | Active since Jun 2022

13 Jul 2022, 15:04

POOR SERVICE AND UNTRAINED EMPLOYEES

I am still having a problem activating my number with Telkom, I am being send all over . I have spoken to many agents on their call center and the only one who seemed to know his job was Boboli, most of them either need to be trained or they just don't care. I have spent more money than buying a 5litre cooking going to their outlets and still no joy....i was told by a call center agent a supervisor or manager will call me yet it's been 2months waiting for that call. Recently went an outlet at the Ilanga Mall (Nelspruit) I was told by Xoliswa I cannot be assisted as the shop does not have internet was told to go at the Riverside Mall which I did, I was then assisted by Charity at the Riverside Mall who at first did not take me seriously and made a joke about it with her colleague thinking I cannot hear them, eventually she decided to assist me and then AGAIN she took my number and told me i will get a call but does not know when will that be. STILL WAITING FOR THAT CALL!!!

This has been going on for the past 7months.

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