Poor service and *********** staff.

I settled my account in January and i wake up this morning with a debit from Telkom. I called your retentions line and no answer for more than and hour and then again another 30 minutes. This is seriously making me angry.

I went to your store and they too cannot help ,but your lines are not being answered!

It seems as though you guys do not train you agents properly. Why on earth am i getting a debit order for an account settled a while back!!! this is a form of *******!

You guys have just lost a loyal customer due to your poor service!!!