Poor service and response

<p>After sitting on the phone for over 20 minutes waiting for a representetive i finally got through to someone who was able to help. I asked them if they could assist me with cancelling my account with telkom and so they sent me a cancellation form.</p> <p> </p> <p>I filled out the form and sent it back to the same email address on the 29th of March 2016.</p> <p> </p> <p>I had got no response and followed up on the 12th of April - NO response.</p> <p> </p> <p>I have been receiving accounts and refuse to pay them at all - THIS MUST BE SORTED ASAP</p>