1 reviews | Active since Oct 2011
Poor service and quality
I have a mobile pay as you go contract with Telkom Mobile. Over the past three weeks I have noticed a marked deterioration in quality of service in respect of the actual mobile line. As an example, 90% of calls made to my mobile go straight to voicemail. Is this a sneaky way for Telkom to force me to use my airtime to call "missed" numbers. I have tried to call their helpline on "180" but on four occasions after waiting in excess of 15min the call gets cut off. Really didnt want to moan on this forum but Telkom Mobile are useless and this was my last option!
Hi vasigan-naidoo,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi vasigan-naidoo,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team