1 reviews | Active since Dec 2016
Poor service and Poor advertising once again by Telkom
<p>Telkom new ceases to amaze me with their poor service but today was the LIMIT!! On Wednesday I went to gateway telkom and signed up in store for the Huawei p9 lite R199.00 deal, till this morning there was no feedback as to when I will get this phone, so I went back there and they tell me there is no stock and this deal will no longer be offer... they never even mentioned that it will be till stocks last they promised me that they will be bringing it from the the bluff branch. I had to cancel this line due to extreme frustration yet again. I was a loyal customer to telkom, always taking up new stuff with them so get ready for many of us to start retracting our business! sending around surveys about customer service means nothing! Telkom get your act together. Absolutely peeved!</p>
It is the third day and I still did not receieve a call. The only thing I receieved is a private message with a reference number.
What is going to be done about my complaint? Is there a resolution or is this just goinbg to be an apology case?
It is the third day and I still did not receieve a call. The only thing I receieved is a private message with a reference number.
What is going to be done about my complaint? Is there a resolution or is this just goinbg to be an apology case?
Thank you for your feedback... I eagerly await news from the store.
Thank you for your feedback... I eagerly await news from the store.