MM
Mvuyisi M

1 reviews | Active since Nov 2014

22 Sept 2018, 17:56

Poor Service and over charging

Notified Telkom to cancel contract, took long to cancel contract continued to Bill for contract and I requested the bank to cancel the Debit order and I notified them of the cancellation, they continue to Debit my account with the debit order and charge for the denied debit orders.

I will definately not renew not take out any contract with Telkom in future...

I advise against taking a contract with Telkom, they have a terrible service.

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Replies (2)
MM
Mvuyisi M's update25 Sept 2018, 20:01
Reviewer Update
Just found out about ICASA and will be forwarding my complaint to them ********** A friend of mine mentioned that they are quite effective in resolving complaints.
MM
Mvuyisi M's update25 Sept 2018, 20:48
Reviewer Update
ICASA case number: CAS-83902-Q2T3Q2