Poor Service and No Signal

We have been struggling for months now to get stable network. First our ADSL were ****** Telkom just nofitied us that they will not replace the ADSL line as it gets ****** all the time. But we have a contract for this... So We stopped payment due to no service. We switched over to Telkom LTE 5G and even worse. Our network is NEVER stable. We work from home so this is critical. Really bad. Poor Service Delivery reporting faulty line and NO ONE even bother to call us back. We are not FED Up. So Telkom What are you going to do about this issue????