Poor service and no response

No response from Telkom and poor signal remains.

On the 18th of October 2019 I called Telkom regarding reception issues I'm experiencing. The case number was: ***8 They said that I will be contacting in 72 business hours. Someone did call me and did all the troubleshooting she determined that a technician will call me for a site visit. Until today, I still haven't receive a call, nor was my bad reception sorted out. I use to get 40mbps on Telkom 4G,now there aren't even signal, and it's constantly connecting to Vodacom's useless network. The reason why we ported all of our numbers and contracts to Telkom was because of the great speeds. Now we must make due with 2mbps - 4mbps if we are lucky to have a signal to start off with. Please Telkom, I trust you will sort out this problem asap. Thank you