Poor Service and No communication

Item: Telkom
Rating: 2
Author: Niren S

I have logged a query on the 11 June 2015 regarding service of ADSL connection and voice line. I have been calling the Telkom call center frequently for that past two weeks and each time repeating the problem. I have had three different technical people call me confirming that they have been assigned to deal with the problem

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Replies (1)

Telkom's replyOfficial

29 Jun 2015, 10:35

Hello nsewram8,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM121347.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Telkom's reply29 Jun 2015, 10:35

Official