Poor service and no care for customers. Telkom Centurion mall

I am truly disappointed with Telkom service.

I went to Telkom Centurion on Monday 12/07/2021 to request them to merge my calling number and my data package and keep my calling number.

Today is exactly a week

Stories after stories

Now I can’t do anything

Reason I asked to keep my number is my number is what I have noted everywhere

Now I can’t even transact in my accounts because that number has been changed

I can’t get calls because it says that number has been changed

This is really bad I asked them to stop everything They said they can’t do that

They have escalated it incident number is ***

This is really bad after being with Telkom for soo long

I am asking to have my number back and to have my life back to normal please

Can you cancel this I am not interested

I want to be able to receive calls, and transact normally

Regretting because of poor service

No one on Telkom cares about the customer and what I am going through

I can’t even receive back notifications on my number

What is this honestly

Where odd the TCF treating customers fairly

No one communicated to me

I have to go and ask

I was told by the guy who helped me that the process takes 24 hours

After 24 hours dololo and now my number is changed

No communication till I go to Telkom Friday to be told it will be sorted Monday morning

19/7/2021 All they can tell me today is that they are escalating