POOR SERVICE AND NO ACCOUNTABILITY

My two contracts voice and data with Telkom were recently due for an upgrade. Sell direct call on behalf of Telkom to offer an upgrade. I opted to upgrade the voice contract through sell direct and data via Telkom. upgrade was done 18/08/2017 and was deliver on the 10th of September till now it was never activated. None of these companies is willing to take responsibility for the bad treatment that I have receive. complains were written to Telkom and they ignored all my communications, sell direct does not even respond to calls nor emails. I am stacked with a phone that is not working soon they will start charging me. The data contract was updated with no coverage in my area and I am unable to use the LTE network in the area paying for something that I am not using. again Telkom is refusing to take responsibility.