CK
Charmaine K

1 reviews | Active since Apr 2020

28 Apr 2020, 11:31

Poor service and lack of empathy from Telkom staff during the Covid-19 pandemic.

The President tells us to work from home and then Telkom drops the ball. I am currently working from home as per our president's instruction and have used up all my data and out of bundle data and as I can't request another out of bundle data I had to do a top-up. Telkom took our money but has not given us the data and after countless attempts and being transferred from billing to technical endless times and nobody willing to help I thought maybe the powers that be at Telkom might respond to my complaint on Hello Peter. I can tell you that this is the end, Telkom employes a bunch of people that are not willing to help and this is not the type of company I want to rely on especially during these trying times, so I will be cancelling my subscription with them and looking for a company that cares about their clients

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