SN
Seleka N

1 reviews | Active since Apr 2014

28 Oct 2016, 17:08

poor service and inconsistance billing

<p>I'm using Telkom WiFi router with 5 GB and asked them to cap it but now I'm busy receiving inconsistence billing wen I call no one is able to resolve my issue even thought they nt explain de error to me. I spoke to Curtis Lund wat an *********** person also her team leader Latoya. They can't resolve the simply matter if I knew did I was not gonna take de contract with dem. I don't encourage anyone to go with this bunch of ***********s </p>

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Replies (1)
Telkom
Telkom's reply03 Nov 2016, 09:30
Official

Good day.

We sincerely apologize for the inconvenience.

We tried to contact you but your number is not going through.

Kindly note that this matter has been escalated to the Collections Department and feedback will follow.

Case ***2.

Regards

William

Telkom Social Media Team