Poor service and *********** workers at Telkom

<p>I go to the Witbank branch to change my unlimited month to month contract to a 24 month contract because its cheaper and working for me. But the person who decides to change it only changes the contract to 24 month and leaves the monthly payment still high, who in their right mind will go and commit to a 24 month contract but still pay a high premium. Now Telkom in Middelburg tells me it cannot be changed anymore or else i will incure cost for cancellation of contract where else its not me who made the mistake and its their *********** employees who made a mistake why should i suffer for something i did not do wrong. Now when we ask for the documentation that was signed at Witbank its now no where to be found they have mis placed it. How can a big company suchg as Telkom have poor record keeping such, pathetic i tell you</p>