LD
Lui D

1 reviews | Active since Jun 2013

23 Jan 2017, 11:14

Poor service and *********** technician

<p>Yesterday would be a month that I have had a faulty line. After calling every day for the passed month a technician was assigned to my fualt twice and both times this technician did not fix it, the second time he came to my premises he litterally glanced at my router then left and closed the fault without doing anything at all. Could I please have a different technician that actually knows what he is doing and is wiling to find and fix the problem unlike the technician that has been sent to us twice previously.</p>

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Replies (1)
Telkom
Telkom's reply23 Jan 2017, 12:46
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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