POOR SERVICE AND HORRIBLE NETWORK????

What you problem witb this number ***? Why can't I buy the LTE data of R149 while I have R160 airtime? You have been telling me you will call me back since last Tuesday yall gave me reff number which I have to call you using my air time again while you eating my airtime but I still have to trust you and buy airtime again and call your call center that is no help as well what is your problem exactly?