Poor service and feedback

<p> I phoned Telkom's call centre for new sales in January to place an order for a fixed line at my house. After a long wait they have scheduled an appointment for today 20/02/2017. I decided to call the sales department to follow up on when i can expect a technician. After speaking to 3 different people I have come to the conclusion that the technician will not be doing the instalation and no one can tell me why. Each person has their own story. </p> <p> </p> <p>Seems like Telkom employees have no idea how to assist or resolve any issues clients and potential clients might be experiencing. </p> <p> </p> <p>Seeing that it takes about an hour to speak to a consultant only to realize that the information and advice given is non existent I will now take to social media and do whatever needs to be done to get an answer and solution from Telkom. I am starting with hello peter.</p> <p> </p> <p>I will however be glad to cancel my order and seek services form our local Wireless internet providers if Telkom chose to ignore this matter</p>