Poor Service and disrespectful employees

<p>Today my fience received a phone that we had app**** for from Telkom. The sim wasn't activated, so we called call center. We were told to activate in store. We went to Telkom at mutual mall in the Durban CBD. They in turn told us call center activates sim cards. The staff at was rude at Telkom mutual. I guess they didn't see I need to help us.</p>